I Hate Contractors, 2

Contractor: "***** Contractors, how may I help you?"
Linda: "Hi, yes, we need toknow when our pavers will be delivered.
Contractor: "We will call you 24 hours before delivery."
Linda: "Yes. And when will that be?"
Contractor: "We will call you 24 hours before delivery."

4 hours later

Contractor: "***** Contractors, how may I help you?"
Ed: "When will you deliver my pavers?"
Contractor: "We spoke with your wife earlier today and told her when we will deliver them".
Ed: "When will you deliver my pavers?"
Contractor: "We will call you 24 hours before delivery."

I have never seen a company whose phone support would be so vastly improved by outsourcing to India.

-Ed